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Brainwave makes accounting quick and easy and will save you valuable time and money
Brainwave will source all the relevant information from your client ensuring nothing is omitted.
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How much does it cost?
Brainwave only costs £49.99 per annum and this includes not only all the software and upgrades, but also all the reports you need to help you run your business- always available on line at the touch of a button
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How do I pay for this service?
Downloading and installing the program on as many PC's as you like is free. When you log on to the website and want to see the reports, such as Profit & Loss, for the first time you will be taken through an on-line process by our secure payments provider Protx. You will need a credit card.
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Why do I need to upload or download the information?
The program works in two parts. You enter information on your PC and the program remembers it, but the website cannot see it. When you go on the website to view reports, the website only knows about information which has been uploaded. If any changes are made to the information on the website or using another PC, these can only be see by your PC if they have been downloaded.
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Why can't I see items I added on another PC?
You can only see information entered on another PC if it has been uploaded to the website and then downloaded onto your PC.
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I have forgotten to enter an item.
Click on the Income or Expenses tab and choose the appropriate category from the left-hand side, then enter the item as usual. It doesn't matter what order items are entered.
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I've forgotten my password and can't get into the program or the website.
Go to the website home page. Under the Member's Area click on the Forgot your password? link. Enter your email address or your username and your password will sent to you by email.
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I have downloaded a pdf report but cannot read it.
You can open pdf documents with Adobe Reader which can be downloaded for free.
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I've made a mistake. How do I correct it?
Click on the Income or Expenses tab and choose the appropriate category from the left-hand side. Click on the History button. This displays a list of all the items related to that screen. Highlight the item you want to correct and click Edit (or you can double-click the item). Make whatever changes are necessary and click OK.
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How do I check an item?
Click on the Income or Expenses tab and choose the appropriate category from the left-hand side. Click on the History button. This displays a list of all the items related to that screen. Highlight the item you want to view and click Edit (or you can double-click the item). If necessary, make changes and click OK, or click Cancel to leave the item unchanged.
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I have entered something under the wrong heading. How do I correct it?
Once entered an item cannot be moved to a new heading. Delete the item under the wrong heading and create a new one under the correct heading.
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How do I delete an item?
Click on the Income or Expenses tab and choose the appropriate category from the left-hand side. Click on the History button. This displays a list of all the items related to that screen. Highlight the item you want to delete and click Edit (or you can double-click the item). Ensure it is the correct item, then clickDelete.
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What are Creditors?
This question only applies if you do not use Cash Accounting
A Creditor is someone who is owed money by your business. When you receive an invoice from a company they become a creditor until you have paid off the whole invoice. When you enter an Expense item and don't click Did you pay in full for this expense? the program creates a Creditor record for this item. You can view your creditors by clicking on the Creditors tab. This screen shows how much you owe each creditor. If you click on the corresponding View all button you can view transactions with that creditor, create a statement to send them or enter any payments to, or credit notes from, them.
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What are Debtors?
This question only applies if you do not use Cash Accounting
A Debtor is someone who owes your business money. When you issue an invoice to a customer they become a debtor until they have paid off the whole invoice. When you enter an Income item and don't click Did you receive full payment for this income? the program creates a Debtor record for this item. You can view your debtors by clicking on the Debtors tab. This screen shows how much each debtor owes you. If you click on the corresponding View all button you can view transactions with that debtor, create a statement to send them or enter any payments from, or credit notes to, them.
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How do I record a payment to a Creditor?
This question only applies if you do not use Cash Accounting
Click on the Creditors tab. This screen shows how much you owe each creditor. If you click on the corresponding View outstanding button you can enter any payments to, or credit notes from, the creditor.
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How do I record a payment to a Debtor?
This question only applies if you do not use Cash Accounting
Click on the Debtors tab. This screen shows how much each creditor owes you. If you click on the corresponding View outstanding button you can enter any payments from, or credit notes to, the debtor.
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Why can't I see Creditor or Debtor tabs?
When the business is operated by Cash Accounting transactions are only recorded when money changes hands, so no record of creditors or debtors is required.
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When I double-click on some items in Statement Reconciliation, I can't edit them. Why?
Items which are added through the Creditors or Debtors tabs cannot be edited like other expense or income items.
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What diffierence does it make if I choose "Cash Accounting" or not?
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